Make it personal.
You can automate some of the communications your customer receives at each stage of the sale, and automate aftersales messages to make your customer feel looked after and valued, while also trying to generate repeat business and get your customers to recommend you.
You set your own milestones for how a customer travels through from enquiry to sale, and the system monitors and reports on your sales funnel. You also decide how to personalise your communications, controlling the quality of your interactions with your customers and clients.
If an enquiry needs a response, the person who needs to respond is told to get in touch by the system, so your customer should never be left waiting for an answer, and never be given an opportunity to do business with your competitor.
We can help your business come across with the right values and personality in your automated messaging as part of our service.
While we are capable of making bespoke CRM systems to cater for any need, we are a certified partner of HubSpot who provide an online system that can integrate with your website easily, and be tailored to suit your workflow, systems and internal processes. Our team has a solution for every size of business in any industry.
All of this can be set up for you while we work on your website if you like, giving you the peace of mind that you won’t be missing out on any of the new opportunities we generate for you with your new website design.